![]() If someone feels they are listened to and heard, it releases oxytocin in them which is the bonding hormone Negative levels of listening Listening attentively can help influence people by showing them that you are genuinely interested in them, and help you learn and develop new skills and topics. “We all know that it involves working closely with others and developing strong relationships – and listening is one way of cementing those relationships.” “Accounting is not just about numbers,” he notes. This releases serotonin, dopamine, oxytocin and a number of other hormones which makes you, and the other person, feel happier, empowered, and more relaxed,” says Ashworth.ĭaniel Kiernan, careers consultant in finance at Henley Business School, says that good listening can also bring a number of benefits to your career. “By learning how to be a good listener, you are contributing to someone else’s well being. On a personal level, good listening can also create mindfulness, which is one of the most important skills we can master to help combat stress and anxiety. “It makes them feel significant, they believe you totally understand their situation and that you care, which builds both trust in you and your expertise.” Combating stress and anxiety ![]() “If someone feels they are listened to and heard, it releases oxytocin in them which is the bonding hormone,” Ashworth explains. This should help someone feel understood which should, in turn, help build trust and confidence. “You watch their body language, you see and hear their emotional communication, and you make eye contact and maintain it during the conversation.” “You listen with your eyes too,” Ashworth says. You don’t just listen with your ears either. You are not listening to a rugby match which happens to be on in the background, or glancing at your phone, or looking over their shoulder to see if there is someone else more interesting to talk to. ![]() “This means you are totally focussed on the other person. “You need to be ‘present’ for the person who you are trying to communicate with,” says Ashworth. It essentially means not jumping in on other people’s sentences and not talking over the to insert your own opinion. “The most successful people are the ones who do more listening than talking.”īeing silent during a conversation can take some practice, however. “Have you noticed how ‘listen’ has the same letters as the word ‘silent’?” she notes. It is all too easy, however, to listen with the intention of replying rather than understanding, according to leadership coach Sarah Ashworth. “If we were meant to talk more than listen, we would have two mouths and one ear.” So said author Mark Twain.
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